Broil King Keg Forum

Broil King Keg, Big Steel Keg and Bubba Keg Grills => Before You Buy... => Topic started by: Joelster331 on April 12, 2018, 09:34:08 AM



Title: Bubba keg and warrant?
Post by: Joelster331 on April 12, 2018, 09:34:08 AM
I have. Bubba keg that I bought in 2010
It’s been through it and I recently rebuilt it even though I had rust damage to the bottom of the actual keg
Someone said broil king honors bubba keg warranty
It would be nice to get a new outter shell
Can anyone elaborate on what they know about this subject?


Title: Re: Bubba keg and warrant?
Post by: Cajunate on April 12, 2018, 10:35:09 AM


You can try calling but I'd be doubtful it's still covered. Try anyway! Was it registered?

  BY PHONE:

1-800-265-2150

April 1st to August 31st - Monday - Friday 8:30 am - 8:00pm; Saturday & Holidays 8:30am - 4:45pm (EST) September 1st to March 31st - Monday - Friday 8:30 am - 4:45pm (EST)


Title: Re: Bubba keg and warrant?
Post by: Shawn W on April 12, 2018, 07:36:14 PM

You can try calling but I'd be doubtful it's still covered. Try anyway! Was it registered?

  BY PHONE:

1-800-265-2150

April 1st to August 31st - Monday - Friday 8:30 am - 8:00pm; Saturday & Holidays 8:30am - 4:45pm (EST) September 1st to March 31st - Monday - Friday 8:30 am - 4:45pm (EST)
Broil King does cover Bubba Warranty. However, rust warranty is perforation (right through, not just surface rust).

Let us know how you make out, good luck!


Title: Re: Bubba keg and warrant?
Post by: Walrus on April 13, 2018, 02:59:40 AM
The new ones have 10 year body warranty. I bought in 2014 (BKK), and have now had both the bottom and top shell replaced due to rust starting at the handles. Surface rust/bubbling. Both my top and bottom somehow have water getting between the layers into the insulation. When I do a high heat pizza cook, I hear hissing and steam coming out in various places. I went online and submitted a claim, and within a day someone emailed me asking for pictures. Sent the pictures and they got back to me with an approval and a number to call to arrange shipping.